HostDoc closing down

Find below which I received via email, I imagine this is the result of the community completely obliterating him over the handling of the client area bug.

HostDoc will be closing its doors today and will no longer accept orders for any service moving forward.
All payment gateways are now inactive. All clients will be refunded pro-rata and a few refunds have already began being issued. If your refund has not yet been recieved, please open a ticket and be patient, all valid requests will be refunded.
If you have a paypal subscription set up, please cancel it now.

As much as I enjoy providing a hosting service basically for free (there has never been a profit margin which was not reinvested into new hardware), and as much as I can fend away many if not most of the trolls or those that try and bring the brand or reputation down, it is a much harder feat when it is someone that was once trusted.

As such, this is a notice that backs ups should immediately be taken and alternative hosting solutions be sought as a replacement for the services you currently have with us.

Services will not go down immediately, however, acting immediately would see you prepared for when our services do eventually go down which can be up to 30 days from today.

Our cpanel shared hosting may stay available for the next 6 months. If this is the case, no further fee will be charged to current users however, you are urged to use this time to prepare backups and migrate away from HostDoc.

I am sorry to those I will be letting down with this decision.
I am sorry I could not be the host I envisioned being.

Thank you for choosing HostDoc and allowing us to serve you as best as we could.

Kind regards
HostDoc.
Thanked by (2)uptime Daniel
«13456

Comments

  • MichaelCeeMichaelCee ModeratorOGServices Provider

    Oh.

    Thanked by (1)bdl

    Michael

  • cybertechcybertech OGBenchmark King
    edited February 2020

    Well it was fun while it lasted. At least I got a nice quad 3800x bench!

    hostdocrefugee

    I bench YABS 24/7/365 unless it's a leap year.

  • They were useful for cheap OVH VPS, that's about it tho.

  • ionswitch_stanionswitch_stan OGRetired
    edited February 2020

    Irrespective of the drama, @HostDoc hope everything is ok for you outside of your hosting. If you are proactively refunding folks and actually had that money managed in such a way you able to do that I commend you. We've seen many hosts shut their doors in many ways -- and I cannot think of another that has done it well. Good luck with your next venture.

    Edit: well assuming the best aged poorly

    Thanked by (1)Abdullah

    Ionswitch.com | High Performance VPS in Seattle and Dallas since 2018

  • seriesnseriesn Hosting ProviderOG

    Shit. That is bad and sad. I was kinda expecting doc to pull a 180 degree after the recent incident :(

    On the same note, granted, it will be impossible to match his offerings, as one can guess. However, If anyone interested and needs a new home, please shoot a pm. As I mentioned, won't be able to match but we can try our best to help out.

    I wish Chieve all the best. Kudos for not closing operations overnight and giving users proper notice.

  • Not that I am surprised by this, but I trusted you. I hope some of you guys are happy now. I doubt any other providers can match any of my deals as a refugee offer. It was great while it lasted.

    (cross-posted)

    "Humanity is f*cked up" - Jay

  • MichaelCeeMichaelCee ModeratorOGServices Provider

    @FAT32 said:
    Not that I am surprised by this, but I trusted you. I hope some of you guys are happy now. I doubt any other providers can match any of my deals as a refugee offer. It was great while it lasted.

    (cross-posted)

    What have you got out of interest?

    Michael

  • Omega-32 fat

    Thanked by (1)mfs

    ♻ Amitz day is October 21.
    ♻ Join Nigh sect by adopting my avatar. Let us spread the joys of the end.

  • Wow, just wow. Now, I’m guessing no one is able to match my £6/year offer with them :( that was the only thing I got last BF ?

  • That's sad :s

  • All the best to your future endeavours Doc

    Thanked by (1)dahartigan
  • @SmallWeb said:
    What have you got out of interest?

    2 of the most recent ones (not the extremely limited ones, still in stock after hours)

    4 CPU (Ryzen 3900X)
    2GB RAM
    15GB NVMe SSD
    1TB Bandwidth @ 1Gbps
    KVM
    Los Angeles
    £2.49/m

    3 CPU (i7-7700K)
    4GB RAM
    20GB NVMe SSD
    100GB HDD
    3TB Bandwidth @ 250Mbps
    KVM
    Singapore
    £4.99/m

    "Humanity is f*cked up" - Jay

  • cybertechcybertech OGBenchmark King

    @FAT32 said:

    @SmallWeb said:
    What have you got out of interest?

    2 of the most recent ones (not the extremely limited ones, still in stock after hours)

    4 CPU (Ryzen 3900X)
    2GB RAM
    15GB NVMe SSD
    1TB Bandwidth @ 1Gbps
    KVM
    Los Angeles
    £2.49/m

    Mine was OVH France 4x 3800x same config but ECC ram, £25/yr

    Was gonna move production over but alas..

    I bench YABS 24/7/365 unless it's a leap year.

  • @cybertech said:
    Was gonna move production over but alas..

    Same, was about to move production there but seems like not possible anymore.

    Thanked by (1)cybertech

    "Humanity is f*cked up" - Jay

  • vyasvyas OGContent Writer
    edited February 2020

    @FAT32 said:

    3 CPU (i7-7700K)
    4GB RAM
    20GB NVMe SSD
    100GB HDD
    3TB Bandwidth @ 250Mbps
    KVM
    Singapore
    £4.99/m

    Was eyeing the Singapore one with interest. Leaning towards Linode now since most providers shy away from SEA/ SA.
    Edit: Did not mean it to criticise providers. Reasons for shying away are quite well known.

    VPS reviews | | MicroLXC | English is my nth language.

  • MikeAMikeA Hosting ProviderOG
    edited February 2020

    @FAT32 said:

    @cybertech said:
    Was gonna move production over but alas..

    Same, was about to move production there but seems like not possible anymore.

    :)

    @vyas said:
    Was eyeing the Singapore one with interest. Leaning towards Linode now since most providers shy away from SEA/ SA

    Linode is great imo.

    Thanked by (1)vyas
  • @MikeA said:
    :)

    You have something for me in SG? :)

    "Humanity is f*cked up" - Jay

  • vyasvyas OGContent Writer

    @FAT32 said:

    @MikeA said:
    :)

    You have something for me in SG? :)

    You know which code to use!

    Thanked by (1)dahartigan

    VPS reviews | | MicroLXC | English is my nth language.

  • @vyas said:
    You know which code to use!

    But I don't think Mike know about that code :joy:

    "Humanity is f*cked up" - Jay

  • cybertechcybertech OGBenchmark King

    Regardless of the 4W1H, it's a sad day for lowenders indeed. A minute of silence for the fallen brand.

    Thanked by (3)FAT32 dahartigan vimalware

    I bench YABS 24/7/365 unless it's a leap year.

  • MikeAMikeA Hosting ProviderOG
    edited February 2020

    @FAT32 said:

    @vyas said:
    You know which code to use!

    But I don't think Mike know about that code :joy:

    is there something I should know about here

  • edited February 2020

    The recent HostDoc saga is really an example of why feedback should be listened to and how not to handle security issues, along with communication in general.

    Thanked by (2)dahartigan Daniel
  • I need refuge :(

    --I always need help..pff

  • Well that’s unexpected and seems a bit rash, but I’m sure there are reasons. I hope Chike is doing okay. Sounds like a difficult time for him.

    If we’re sharing favorite past deals, I had the following for $6/m:

    5 Core 3900X
    6GB RAM
    30GB NVMe
    4TB BW
    LA

    Not a bad deal! That said, I’ve found a new home with @seriesn and I have no regrets. I’d highly recommend his service for any refugees looking for a new box.

    Thanked by (2)uptime dahartigan

    It don’t be like it is until it do.

  • @MikeA said: is there something I should know about here

    hmmmm ...

    if I might suggest some discount codes:

    FAT32ISANICEGUY

    THEKINGOFDEALS

    NOTTOTALLYEVIL

    HS4LIFE (+ (* 3 4) (* 5 6))

  • @ouvoun said:
    If we’re sharing favorite past deals, I had the following for $6/m:

    5 Core 3900X
    6GB RAM
    30GB NVMe
    4TB BW

  • FranciscoFrancisco Hosting ProviderOG
    edited February 2020

    @cybertech said:

    @FAT32 said:

    @SmallWeb said:
    What have you got out of interest?

    2 of the most recent ones (not the extremely limited ones, still in stock after hours)

    4 CPU (Ryzen 3900X)
    2GB RAM
    15GB NVMe SSD
    1TB Bandwidth @ 1Gbps
    KVM
    Los Angeles
    £2.49/m

    Mine was OVH France 4x 3800x same config but ECC ram, £25/yr

    Was gonna move production over but alas..

    Try not to take this as a put down, but how can you do the math on such a plan and go "this sounds like a completely sustainable product that I'll possibly put my livelihood on"?

    I'd shake my head when I would see their offers. They decided to chase after SMARTHOST's $5/m plan as well as other crazy offers placed on whatever equipment they feel they got a deal on (E7's??). They had a nervous breakdown with one of their providers that was completely ridiculous.

    Even if you completely own your platform (IP's, hardware, can afford to order from something besides the value menu, etc), these plans are all loss leaders, or worse, "floaters", plans to make the bills this month.

    Support the young and growing providers. Give them positive feedback to help them better themselves. That said, people need to stop looking the other way at obviously bad business planning and sustainable pricing all in the face of bitchin' deal.

    All it does is hurt the industry for the new hosts that are trying to take thing seriously. The bigger providers can scoff this bullshit off, we'll even pull in a good chunk of the clientbase since people are done being burnt for the 9th time. The smaller providers that did everything right (owning their gear when possible, sustainable pricing, funds in the bank to support the slow months or when they aren't profitable yet, etc) suffer greatly.

    EDIT - fixing some franisim's

    Francisco

  • ionswitch_stanionswitch_stan OGRetired
    edited February 2020

    Thanked by (1)HM_Michael

    Ionswitch.com | High Performance VPS in Seattle and Dallas since 2018

  • edited February 2020

    @Francisco said:

    @cybertech said:

    @FAT32 said:

    @SmallWeb said:
    What have you got out of interest?

    2 of the most recent ones (not the extremely limited ones, still in stock after hours)

    4 CPU (Ryzen 3900X)
    2GB RAM
    15GB NVMe SSD
    1TB Bandwidth @ 1Gbps
    KVM
    Los Angeles
    £2.49/m

    Mine was OVH France 4x 3800x same config but ECC ram, £25/yr

    Was gonna move production over but alas..

    Try not to take this as a put down, but how can you do the math on such a plan and go "this sounds like a completely sustainable product that I'll possibly put my livelihood on"?

    I'd shake my head when I would see their offers. They decided to chase after SMARTHOST's $5/m plan as well as other crazy offers placed on whatever equipment they feel they got a deal on (E7's??). They had a nervous breakdown with one of their providers that was completely ridiculous.

    Even if you completely own your platform (IP's, hardware, can afford to order from something besides the value menu, etc), these plans are all loss leaders, or worse, "floaters", plans to make the bills this month.

    Support the young and growing providers. Give them positive feedback to help them better themselves. That said, people need to stop looking the other way at obviously bad business planning and sustainable pricing all in the face of bitchin' deal.

    All it does is hurt the industry for the new hosts that are trying to take thing seriously. The bigger providers can scoff this bullshit off, we'll even pull in a good chunk of the clientbase since people are done being burnt for the 9th time. The smaller providers that did everything right (owning their gear when possible, sustainable pricing, funds in the bank to support the slow months or when they aren't profitable yet, etc) suffer greatly.

    EDIT - fixing some franisim's

    Francisco

    Agreed 100%! I have long term contracts with my colocation vendor, and I own pretty much every single piece of infrastructure used in the HostMaxim network. I'm not able to offer services as cheap as some of my competition, but I try to go above and beyond with support and network quality.

  • cybertechcybertech OGBenchmark King

    @Francisco said:

    @cybertech said:

    @FAT32 said:

    @SmallWeb said:
    What have you got out of interest?

    2 of the most recent ones (not the extremely limited ones, still in stock after hours)

    4 CPU (Ryzen 3900X)
    2GB RAM
    15GB NVMe SSD
    1TB Bandwidth @ 1Gbps
    KVM
    Los Angeles
    £2.49/m

    Mine was OVH France 4x 3800x same config but ECC ram, £25/yr

    Was gonna move production over but alas..

    Try not to take this as a put down, but how can you do the math on such a plan and go "this sounds like a completely sustainable product that I'll possibly put my livelihood on"?

    I'd shake my head when I would see their offers. They decided to chase after SMARTHOST's $5/m plan as well as other crazy offers placed on whatever equipment they feel they got a deal on (E7's??). They had a nervous breakdown with one of their providers that was completely ridiculous.

    Even if you completely own your platform (IP's, hardware, can afford to order from something besides the value menu, etc), these plans are all loss leaders, or worse, "floaters", plans to make the bills this month.

    Support the young and growing providers. Give them positive feedback to help them better themselves. That said, people need to stop looking the other way at obviously bad business planning and sustainable pricing all in the face of bitchin' deal.

    All it does is hurt the industry for the new hosts that are trying to take thing seriously. The bigger providers can scoff this bullshit off, we'll even pull in a good chunk of the clientbase since people are done being burnt for the 9th time. The smaller providers that did everything right (owning their gear when possible, sustainable pricing, funds in the bank to support the slow months or when they aren't profitable yet, etc) suffer greatly.

    EDIT - fixing some franisim's

    Francisco

    Agree (apart from my wallet as a customer)

    I guess towards the end hostdoc went over...he did have some good points that wasnt leveraged on. PR is indeed important in every business unless it is unique tech.

    I bench YABS 24/7/365 unless it's a leap year.

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