On december 7 I hired a small budged webhosting from them, to have as backup/emergency host (all data would be replicated in case of downtime of my main host ( @Abdullah ).
Payment was delivered the same day, instantly after the purchase, and at the third day of no news, I send a ticket to see whats was happening with no service activation. They answered sorry for the delay and that will be moving to automatic provisioning soon. The service was activated (don't have proof, usually don't take pictures of my services and at the time no email was received).
Today I find myself in the search of reseller, and remembered that SmallWeb has some nice offers (wich probably gonna be idling as the other shared). So I login on the site to put an order, I find myself with no service at all, and again on pending.
Immediately after this I send a ticket demanding an explanaition, their answer was "your service was never active and you didn't claim it again with us after your first ticket a month ago, either way we setup the service with a extension date "
So... not only they don't recognize that the service has been active previously and deactivated for some reason, they also blame you for not having claiming the activation at least twice, and also you have to be grateful because they put "a new expiration date" on the service.

Obviously im not gonna hire the reseller there, and expect to be able to test the service and revert this review, but, at the current time, I wouldn't recommend noone to hire a service there, at least not if you expect to be delivered on time.

PD: At least the ticket response was quickly.
PD2: Sorry for the bad english.

Some pictures:

Firstly, SmallWeb is now introducing DirectAdmin Email Services. This service runs through MXroute who I'm sure most of you are aware of and respect individually for their great service.

What's the features?

• DirectAdmin Interface - The email service uses a customised version of the DirectAdmin interface, removing unecessary web-related sections and opting for the "Sidebar" template for ease of use.

• 300/H Outbound Limit - Each individual email address can send a maximum of 300 outbound emails per hour. Of course, please only use this for legitimate, non-spam use. I'm sure you will.

• Reputable IP Addresses - The provider is known for their quality high reputation pool of IP addresses and strict anti-spam and anti-blacklist measures to ensure your emails are good to go.

• The Necessary Protocols - All necessary protocols are available such as IMAP, POP3 and SMTP.

• Webmail Interface Login - We offer a webmail interface using the Roundcube email software. It's recently been updated with a fresh design and looks very modern. We're looking into expanding this range.

What's the package?

SWMAIL - 3GB Storage - £9.99/year - Now £4.99/year - Promocode: BETA - Order Link For 3GB Email Account

On to the Shared Hosting..

SmallWeb offers shared hosting in 6 locations as of this post.

• Amsterdam, Netherlands
• Los Angeles, United States
• Luxembourg, Europe
• London, United Kingdom
• Melbourne, Australia
• New York, United States

The plans are:

½GB - 05 Site - 100GB Bandwidth - Softaculous - Let's Encrypt - £3.99/Year
1GB - 10 Sites - 250GB Bandwidth - Softaculous - Let's Encrypt - £6.99/Year
2GB - 20 Sites - 500GB Bandwidth - Softaculous - Let's Encrypt - £9.99/Year

Scroll the order form and choose a location here

Starting the new year, more stock will be added for those borderline or out of stock.

Now if you're wondering about reseller plans, they're being revamped for 2020! Aiming to target the 10-50GB storage requirement, with Free Blesta Licensing included for certain packages. For now! If you would like to save money on Blesta/bundle with your SmallWeb services I offer monthly branded.

Thank you for reading this if you have! Let me know if you have any questions.

In BF topic at old forum, I were looking for .com domain transfer promo but it seems no luck.
Mic-hael @SmallWeb just sent me great offer through PM (there're some quite cheap .com transfer slot available, shoot him a PM if you want). And he is so kind to reply my ticket in seconds (not minutes).

So I decide to move domains & register domains & add credits because it's too good to be true offers!

His shared hosting offer is too good also but I bought 2 lifetime myw.pt hosting months ago

@SmallWeb made my day!

@dahartigan copyright.