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  • JetBackup 5 will continue to support SSH Backups with the "normal" file structure. Since JetBackup 5 uses Destination Plugins, we are able to create an entirely separate SSH Destination Plugin that will use the new Backup Structure and leave the original SSH Plugin with the "normal" file structure as is.
  • Hello, I would like to just clarify that JetBackup 5's new Backup Structure is only used for destinations that use the brand new Jetindex engine, S3 Compatible Destinations in this case. This way of writing backups is available on all supported panels/paneless environments of JetBackup 5 when using the S3 Compatible…
  • Hello @flips, If the backup was downloaded via JetBackup 5 on the original server, then it would be possible to use the JetBackup 5 restorepkg CLI Command on the new server to restore the account. You can find information on this command in the JetBackup 5 Docs. This CLI Command works in a similar way as the Built-In…
  • Hello @bikegremlin, Thank you for your honest and valuable feedback. We appreciate your understanding of our need to use a new Backup Structure for our S3 Compatible Destinations. Regarding the ability to export files and databases without the need of JetBackup 5, I would like to reiterate to everyone that Remote Backups…
  • Thank you for your continued interest in JetBackup 5. We have an open Feature Request to add JetBackup 5 support for ApisCP. I would highly recommend leaving your support for this request here: https://request.jetapps.com/topic/546-support-for-apiscp-control-panel Please note that our developers utilize the voting system…
  • Hello Everyone, Just to add from our previous response, we'd also like to take this opportunity to share with you some insight into our consideration for developing our new backup structure and engine. In order for our team to maintain JetBackup as well as continue to develop other highly requested features/products and…
  • Hello @bikegremlin, I would like to note that JetBackup 5's S3-Compatible destinations such as Amazon S3, Wasabi, Google Cloud Storage, etc.. utilizes our new Backup Engine that is using object storage format for backups. This new storage format applies JetBackup's new Proprietary Backup structure that allows for more…
  • Hello, Although it is true that JetBackup for Linux only supports CentOS 7 installations, I would like to note that JetBackup 5 for Linux supports installation on both CentOS 7 and CentOS 8 systems. This version also utilizes the brand new JetBackup 5 core which has proven to be our fastest, most versatile, secure, and…
  • We are sorry to hear your experience with JetBackup 5 for DirectAdmin was not the same as JetBackup 4 for cPanel. We understand using JetBackup 5 while it is in EDGE has potential bugs that need to be fixed. This is why we appreciate any feedback from the community so that we can help identify these issues and get our…
  • Hello @bikegremlin and @ykmper, We are glad to see your interests and use of JetBackup. We are interested to hear more about you not being able to get JetBackup to work on DirectAdmin and not be able to backup to remote destinations. As you may be aware, JetBackup 5.0.X and 5.1.X are now both available on BETA and EDGE…

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