also you leaking dev server IP, the OVH one <img src="//147.135.x.x/wp-content/uploads/2018/07/pricing.png"> - go fgrep! (or if this is not cached then mysql select :P)
@VirMach said:
New website is up. There's going to be SSL issues and a lot of placeholder content on the new theme. It looks pretty generic but I figured after years of me trolling on the design and making it progressively "unique" which others may call hideous, it probably actually reached a point of hurting sales when our website was on a light blue background that pierced the eyes with eye-watering red as the main Ryzen-themed splash. So it's good to be "normal" looking again.
At least this downtime had one good thing come out of it, new site looks great! I love the datacenter map.
(EDIT)
Might want to change the copyright at the bottom though
The people who built the theme used a Wordpress theme editor that's gotten pretty popular. As in, they didn't really code it out and used a theme builder. Essentially, we paid for someone who just went in and added a bunch of icons and re-arranged other plugins which we could've done ourselves but more power to them. Anyway, what I'm getting at is I already know about the copyright at the bottom but to edit it, it requires an annual subscription to the actual plugin they used to create the website. I'm sure I could go in and manually edit it but it's best to keep everything in the editor environment. We already bought the "Pro" version of the plugin, I just haven't uploaded it yet (yes, it requires re-uploading a completely different "version" of the plugin instead of just inputting licensing.)
Missing slash after .com on pricing_image.png and (probably) missing httpS on info-img-2.png, both returns 404 and slows shit down.
Aware of the SSL issue on that one image. It was causing a redirect loop if I set our website as https:// in the settings for it so I have to figure out what's causing it. Could be NGINX, Cloudflare, or some WP plugin trying to do auto SSL redirect or a combination.
I agree on the background color for that, I just haven't found where to edit it and didn't want to spend too much time on the finishing touches as I'm still focusing on getting services back online. I did have it globally as being white but didn't like the white background on the main bar before scrolling, I think dark blue looks better, so I just need the sticky version of the menu to be darker as well and we should be good there.
@VirMach said:
Fun fact about Guinness, I had a friend come over from Ireland and nearly spit it out. Apparently our "Guinness" here in the US is watered down and the "Guinness Extra Stout" is just what they have as regular Guinness there. Not sure how it is in other parts of the world but it's pretty funny they had to tone down the flavor for the US market.
Yeah, even us Canadians make jokes about drinking US water they call beer
Incoming cheap E3 servers. That's actually how we originally got ours, I assume, as they had them by the hundreds and frantically trying to give them away in bulk. I believe it was closely timed with a few summer hosts going out of business.
Yep, that's what I figured they were doing and should give anyone considering using them a clue as to how they will be treated if they become their customer with all of this history.
I'm assuming you're one of the unlucky few caught in the crossfires on the last few nodes. I delegates these moves to someone else but it looks like he missed at least one or two due to some miscommunication. I'm trying to pick up where he left off to finalize it.
I've actually got two stuck in that state, one from NY and one from CHI. So yeah there are a few still out there at least with issues.
This was probably the single reason I went with this theme. We've been meaning to have a more "interactive" map for a few years now but never got to it. Once I'm done with the LG, it'll go in a box right below it.
@VirMach said:
Also aware of this, I think mobile version just uses the full size image, right? I just had the one old large logo and again, lazily used it for now.
Correct. Since you already have the template, I can provide help to bring the site back to a professional state in 24-48 hours (Fixing all the small layout bugs etc).
Me and @MikePT are just trying to help our favourite provider.
Yep, that's what I figured they were doing and should give anyone considering using them a clue as to how they will be treated if they become their customer with all of this history.
I honestly wanted to just potentially offer them to take in the customers if they didn't do everything in their power to be difficult to approach. Without getting into detail, even without them doing what they did which was insanely unprofessional to say the least, I knew it was still going to be a messy transition so I wouldn't have had a problem with doing what's best for the dedicated server customers and giving them an option to move to being direct clients of theirs to provide the best experience and avoid migration.
Obviously though they had a different idea and attempting to speak to them logically seemed to be a non-starter.
@VirMach said:
Also aware of this, I think mobile version just uses the full size image, right? I just had the one old large logo and again, lazily used it for now.
Correct. Since you already have the template, I can provide help to bring the site back to a professional state in 24-48 hours (Fixing all the small layout bugs etc).
Me and @MikePT are just trying to help our favourite provider.
Let me see if I can fire up Discord. I know I'm going to have too much fun chatting with you for hours though so maybe I should first finish out some of today's tasks.
@Jab said:
also you leaking dev server IP, the OVH one <img src="//147.135.x.x/wp-content/uploads/2018/07/pricing.png"> - go fgrep! (or if this is not cached then mysql select :P)
Yeah I noticed that as well. I figured anyone can find the IP if they really want it for an attack, Cloudflare isn't very good at ensuring it doesn't leak and there's tools for finding it through various methods unless you spend a tremendous amount of time locking everything down perfectly. Even our old site was susceptible.
I just wanted to get it up and running at this point and didn't want to spend a lot of time combing through. Most the pages got generated before I used a domain so they'll have that showing until I go through and delete them or do some mass query at this point.
Upcoming Raindog tell-all book: VirMach, the host that doesn't even use themselves to host their website!
@VirMach said:
Obviously though they had a different idea and attempting to speak to them logically seemed to be a non-starter.
From an outsiders perspective, from what I've gathered... They threw a hissy fit and cost themselves a bunch of money they had to do no work to get so they are now left with unused servers. So not good for multiple reasons as a business.
@VirMach said:
Upcoming Raindog tell-all book: VirMach, the host that doesn't even use themselves to host their website!
Off network websites for critical stuff like status pages, etc in a pinch are a basic logical thing to do. Then again, so is taking free money someone is trying to give you for no effort.
@VirMach said:
Obviously though they had a different idea and attempting to speak to them logically seemed to be a non-starter.
From an outsiders perspective, from what I've gathered... They threw a hissy fit and cost themselves a bunch of money they had to do no work to get so they are now left with unused servers. So not good for multiple reasons as a business.
Note, this is a general message about how I feel about all companies that may operate in this way and it doesn't mean I'm speaking about any one company. There will always be companies in the world that are ran by the "businessman" type, sacrificing absolutely anything, including any semblance of logic and reasoning, to increase revenue. If it doesn't increase revenue, the only other option is that the customer leaves and to them that's normal. They'll just go to the next customer, rinse and repeat.
They could be making a million dollars a year in profit and the profit could be naturally increasing as the customer continues to pay the same outdated rates for a worthless product, and they won't budge. For new customers, they'll give that same product at a loss if they could because that increases revenue. If they lose the old customer and all that profit, they don't really see it like that for some delusional reason. All they see is more inventory, and they'll be happy re-selling it to a new customer for a fraction of the price because that takes them from $0 to a number greater than $0 which is increasing revenue. But to LOSE money on an existing source of revenue? That's heresy. That would be NEGATIVE money in their puny little minds. An existing customer wants to only maintain a portion of their services? All some businesses would see is that the customer is now decreasing their revenue, so it's a bad customer, cut them out completely, all or nothing. Even worse to these types of businesses, the customer tries to reasonably speak about the matter. They're so sleazy that automatically as a subconscious projection, any genuine discussion comes across to them as bluffing, empty threats, or an attempt at weakening their hands. The only time they may pretend to become willing is if it involves an increase in revenue.
I will never understand it but I'm sure they learned and mimic all that from some business school textbook.
@VirMach said:
Upcoming Raindog tell-all book: VirMach, the host that doesn't even use themselves to host their website!
Off network websites for critical stuff like status pages, etc in a pinch are a basic logical thing to do. Then again, so is taking free money someone is trying to give you for no effort.
Common sense isn't really all that common.
The last time I hosted our website on our own rented servers, it went very poorly.
@MikePT said: @VirMach I have sent you a message in Skype. I will help you sort the millions of tickets free of charge after my shifts end every day.
I'm so sorry to hear these news. You really don't deserve all this.
Skype broke itself on my main computer for a while and I haven't cared to fix it. Basically it tried doing a force update that I promptly closed out of and that might've corrupted it. I'll try to reach out soon, thanks for the offer. Of course we're not interested in infinite free labor but could probably use (paid) help.
PM me your WhatsApp, Telegram, Discord or whatever. Let's get your desk organized.
Got to say, it's quite reassuring to see that the tone of @VirMach 's messages have changed in the last couple of days... From utter panic to having at least some left over time to worry about website design. I don't mean to sound flippant like that's an unimportant thing, on the contrary, it's reassuring because it sounds like the most stressful period is over. Glad you made it through!
@ralf said:
Got to say, it's quite reassuring to see that the tone of @VirMach 's messages have changed in the last couple of days... From utter panic to having at least some left over time to worry about website design. I don't mean to sound flippant like that's an unimportant thing, on the contrary, it's reassuring because it sounds like the most stressful period is over. Glad you made it through!
True. Personally from my own crunch periods at various jobs, I think a lot is probably that Virmach was in headless chicken mode with a zillion things on a list to do until servers went down. And then they went down earlier ending all those plans.
So now it's fix everything critical mode, which sounds bad but sometimes can be more straight forward than working on a whole list of things with some being critical, some being nice to have, some being well maybe we can, etc. The entire list prob went out the window and a new one was made which seems so much shorter currently and can be split up and delegated easier.
@ralf said:
Got to say, it's quite reassuring to see that the tone of @VirMach 's messages have changed in the last couple of days... From utter panic to having at least some left over time to worry about website design. I don't mean to sound flippant like that's an unimportant thing, on the contrary, it's reassuring because it sounds like the most stressful period is over. Glad you made it through!
@VirMach said: Truly sorry to hear that. I just wish they were in any way reasonable with their actions and I still regret not doing something about it a few days sooner. Not that we knew it would happen when it did or how it did, but we were already in the process of acquiring servers from our new partner just in case, a few days before it happened and we were just about to send out communication a few days earlier but ran into issues with some of the Chicago deployments that we were focusing on instead.
The original plan was to continue paying for them as we had been doing and pay for two sets of servers for a few months for a smoother transition.
i said I don't need replacement server if I can't get backup files,so you guys made a refund for me. but do I still eligible for the discount in the future? (aka the migration dedi)
@Jab said:
also you leaking dev server IP, the OVH one <img src="//147.135.x.x/wp-content/uploads/2018/07/pricing.png"> - go fgrep! (or if this is not cached then mysql select :P)
Yeah I noticed that as well. I figured anyone can find the IP if they really want it for an attack, Cloudflare isn't very good at ensuring it doesn't leak and there's tools for finding it through various methods unless you spend a tremendous amount of time locking everything down perfectly. Even our old site was susceptible.
I just wanted to get it up and running at this point and didn't want to spend a lot of time combing through. Most the pages got generated before I used a domain so they'll have that showing until I go through and delete them or do some mass query at this point.
Upcoming Raindog tell-all book: VirMach, the host that doesn't even use themselves to host their website!
They say where I come from
“I know my company’s medicines well. (And That’s why I avoid them)”
मैं अपनी कम्पनी की गोली अच्छी तरह पहचानता हूँ.
Speaking of medicine all that talk of Whiskey brought you fresh wind in the sails.
@VirMach said:
Also aware of this, I think mobile version just uses the full size image, right? I just had the one old large logo and again, lazily used it for now.
Correct. Since you already have the template, I can provide help to bring the site back to a professional state in 24-48 hours (Fixing all the small layout bugs etc).
Me and @MikePT are just trying to help our favourite provider.
I can reply basic tickets while I'm watching "How I met your mother" if you want.
Comments
also you leaking dev server IP, the OVH one
<img src="//147.135.x.x/wp-content/uploads/2018/07/pricing.png">- go fgrep! (or if this is not cached then mysql select :P)Nonon, it's a watermark
The people who built the theme used a Wordpress theme editor that's gotten pretty popular. As in, they didn't really code it out and used a theme builder. Essentially, we paid for someone who just went in and added a bunch of icons and re-arranged other plugins which we could've done ourselves but more power to them. Anyway, what I'm getting at is I already know about the copyright at the bottom but to edit it, it requires an annual subscription to the actual plugin they used to create the website. I'm sure I could go in and manually edit it but it's best to keep everything in the editor environment. We already bought the "Pro" version of the plugin, I just haven't uploaded it yet (yes, it requires re-uploading a completely different "version" of the plugin instead of just inputting licensing.)
Aware of the SSL issue on that one image. It was causing a redirect loop if I set our website as https:// in the settings for it so I have to figure out what's causing it. Could be NGINX, Cloudflare, or some WP plugin trying to do auto SSL redirect or a combination.
I agree on the background color for that, I just haven't found where to edit it and didn't want to spend too much time on the finishing touches as I'm still focusing on getting services back online. I did have it globally as being white but didn't like the white background on the main bar before scrolling, I think dark blue looks better, so I just need the sticky version of the menu to be darker as well and we should be good there.
Yeah, even us Canadians make jokes about drinking US water they call beer
Yep, that's what I figured they were doing and should give anyone considering using them a clue as to how they will be treated if they become their customer with all of this history.
I've actually got two stuck in that state, one from NY and one from CHI. So yeah there are a few still out there at least with issues.
Also aware of this, I think mobile version just uses the full size image, right? I just had the one old large logo and again, lazily used it for now.
This was probably the single reason I went with this theme. We've been meaning to have a more "interactive" map for a few years now but never got to it. Once I'm done with the LG, it'll go in a box right below it.
Correct. Since you already have the template, I can provide help to bring the site back to a professional state in 24-48 hours (Fixing all the small layout bugs etc).
Me and @MikePT are just trying to help our favourite provider.
"Humanity is f*cked up" - Jay
I honestly wanted to just potentially offer them to take in the customers if they didn't do everything in their power to be difficult to approach. Without getting into detail, even without them doing what they did which was insanely unprofessional to say the least, I knew it was still going to be a messy transition so I wouldn't have had a problem with doing what's best for the dedicated server customers and giving them an option to move to being direct clients of theirs to provide the best experience and avoid migration.
Obviously though they had a different idea and attempting to speak to them logically seemed to be a non-starter.
Let me see if I can fire up Discord. I know I'm going to have too much fun chatting with you for hours though so maybe I should first finish out some of today's tasks.
Yeah I noticed that as well. I figured anyone can find the IP if they really want it for an attack, Cloudflare isn't very good at ensuring it doesn't leak and there's tools for finding it through various methods unless you spend a tremendous amount of time locking everything down perfectly. Even our old site was susceptible.
I just wanted to get it up and running at this point and didn't want to spend a lot of time combing through. Most the pages got generated before I used a domain so they'll have that showing until I go through and delete them or do some mass query at this point.
Upcoming Raindog tell-all book: VirMach, the host that doesn't even use themselves to host their website!
From an outsiders perspective, from what I've gathered... They threw a hissy fit and cost themselves a bunch of money they had to do no work to get so they are now left with unused servers. So not good for multiple reasons as a business.
Off network websites for critical stuff like status pages, etc in a pinch are a basic logical thing to do. Then again, so is taking free money someone is trying to give you for no effort.
Common sense isn't really all that common.
Note, this is a general message about how I feel about all companies that may operate in this way and it doesn't mean I'm speaking about any one company. There will always be companies in the world that are ran by the "businessman" type, sacrificing absolutely anything, including any semblance of logic and reasoning, to increase revenue. If it doesn't increase revenue, the only other option is that the customer leaves and to them that's normal. They'll just go to the next customer, rinse and repeat.
They could be making a million dollars a year in profit and the profit could be naturally increasing as the customer continues to pay the same outdated rates for a worthless product, and they won't budge. For new customers, they'll give that same product at a loss if they could because that increases revenue. If they lose the old customer and all that profit, they don't really see it like that for some delusional reason. All they see is more inventory, and they'll be happy re-selling it to a new customer for a fraction of the price because that takes them from $0 to a number greater than $0 which is increasing revenue. But to LOSE money on an existing source of revenue? That's heresy. That would be NEGATIVE money in their puny little minds. An existing customer wants to only maintain a portion of their services? All some businesses would see is that the customer is now decreasing their revenue, so it's a bad customer, cut them out completely, all or nothing. Even worse to these types of businesses, the customer tries to reasonably speak about the matter. They're so sleazy that automatically as a subconscious projection, any genuine discussion comes across to them as bluffing, empty threats, or an attempt at weakening their hands. The only time they may pretend to become willing is if it involves an increase in revenue.
I will never understand it but I'm sure they learned and mimic all that from some business school textbook.
The last time I hosted our website on our own rented servers, it went very poorly.
PM me your WhatsApp, Telegram, Discord or whatever. Let's get your desk organized.
Glad to hear you're ok!
Cheers
Hi @VirMach , Please help me migrate the service(View Ticket #895668).
Thanks.
sends ICQ and AIM usernames
Invites you to my IRC server
You have been kicked from this channel
IRC still works though! And even has like discord and other integrations for those people that refuse to upgrade heh.
I think the other two are dead completely now?
Got to say, it's quite reassuring to see that the tone of @VirMach 's messages have changed in the last couple of days... From utter panic to having at least some left over time to worry about website design. I don't mean to sound flippant like that's an unimportant thing, on the contrary, it's reassuring because it sounds like the most stressful period is over. Glad you made it through!
True. Personally from my own crunch periods at various jobs, I think a lot is probably that Virmach was in headless chicken mode with a zillion things on a list to do until servers went down. And then they went down earlier ending all those plans.
So now it's fix everything critical mode, which sounds bad but sometimes can be more straight forward than working on a whole list of things with some being critical, some being nice to have, some being well maybe we can, etc. The entire list prob went out the window and a new one was made which seems so much shorter currently and can be split up and delegated easier.
it's a good news. @VirMach come on.
use cloudflare tunnel,so it won't let you expose your 80 443
isn't it is a general actions?should use some public clouds like aws azure, imagine can't access to whmcs when your server is downed...
i said I don't need replacement server if I can't get backup files,so you guys made a refund for me. but do I still eligible for the discount in the future? (aka the migration dedi)
I won't lie, I preferred the previous website more
Looks too generic now
They say where I come from
“I know my company’s medicines well. (And That’s why I avoid them)”
मैं अपनी कम्पनी की गोली अच्छी तरह पहचानता हूँ.
Speaking of medicine all that talk of Whiskey brought you fresh wind in the sails.
Have a good weekend
VPS reviews | | MicroLXC | English is my nth language.
These are rookie specs.
It gotta be:
delivery in 2028
I'm still in several IRC servers... Since 1998.
I can reply basic tickets while I'm watching "How I met your mother" if you want.
Aren't we all?
Been on IRC since 1995. Happily mostly idling year after year 