Bonito77
Bonito77
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Comments
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@VirMach When can you look into checking if the backup exists? (Ticket #634655 )
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(Quote) Okay, so when can you look into checking if the backup exists?
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(Quote) That may be the case, but you said you were going to "look into it over the weekend" one month ago. Presumably before the current unterrific week befell us. As for the response I desire... well, it'd be handy to have an updat…
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@VirMach Reposting because, mysteriously, @VirMach, has been replying to every post in this thread, except mine. On January 21st 2023, you updated my Ticket (#634655) on the Virmach website, saying this: (Quote) I replied on the same day with: (…
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@VirMach Can you please respond to my query posted above? Thanks.
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(Quote) On January 21st 2023 (in addition to your posts above), you updated my Ticket (#634655) on the Virmach website, saying this: (Quote) I replied on the same day with: (Quote) I haven't heard anything back from you since. Did you check f…
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(Quote) Even so, why not post about it on the updates site? Or better yet, prioritize the issue outright so that small handful of affected customers aren't left waiting many months (being billed all that time) with complete radio silence. Anyw…
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@VirMach (Quote) I made only a couple of tickets since August 2022 requesting an update, as that's what your "support" section says to do. You have a "paid priority" support ticket for that reason, no? (Quote) Unfortunatel…
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@VirMach I see you have the time to type out quite lengthy posts here to promote your new products. However, my existing Dedicated IP server has been having issues since August 2022 and you've still not resolved it. You continue to bill me mont…
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(Quote) Then could you at least figure out a way to suspend the payments and refund the ones that have already been debited in the last 2 months while the service has been non-functional? Or otherwise give some kind of assurance that they'll b…
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@VirMach Err. you finally replied to my ticket (#634655) telling me that "there are no folders available" (despite the fact that I could log into VNC myself, see them, and navigate them). Your exact reply was: "There's no folde…
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@VirMach I created a ticket a month ago and today you just closed it without any resolution, stating this excuse: "Your ticket has been marked as having a bad title, missing information, or improper use of a custom ticket department." My …
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@Virmach Any news at all on TYOC025? I haven't seen it mentioned anywhere, but the networking on it has been down since late July.
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Hello, @VirMach. I haven't seen it mentioned anywhere, but TYOC025 has had problems since late July as well. The server has always seemed to be up, but there has never been any network connection. When trying to click "Fix Internet/Reconf…