truemagic
truemagic
About
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- truemagic
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@cservers Thanks for sorting this out! I've checked and can confirm that the EagleKey Panel access issue is also resolved. Really appreciate your help and the quick follow-up!
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(Quote) Thanks for the update. I'll wait for your confirmation once the review is completed :)
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@cservers I still haven't received a reply via PM. My main issue is that I'm currently unable to access the EagleKey Panel, which I need in order to configure port mapping (NAT) for my VPS. I've also sent you my email address via PM,…
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Thanks for the clarification! No problem at all, I’ll keep an eye out for your PM. Appreciate your help!
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@cservers I haven't been able to receive any emails from the panel, so I can't reset my panel password. I also couldn't sign up for your support portal because I never received the verification email. I tried using a different email …
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(Quote) Thanks for the link, it seems like I need to get past the AI chatbot in order to reach out to human support.
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@cservers I couldn't find a ticketing system in the Client Area. How should I contact support regarding a VPS issue?
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@VirMach If you have some time please look at Ticket #306930 It's about the new IPs that waas supposed to be activated by 25/5 but I still couldn't ping them. Thanks :)