xiaosan628
xiaosan628
Comments
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It is very good to tell the truth, I don't understand why these people in the forum never ask Virmach, but to find out the problem of the customer. The customer should enjoy the normal service after paying the money. My VPS has been out of use for 5 consecutive days, and Virmach doesn't process or reply to tickets, which…
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VirMach Special should not be treated differently, and customer expectations are not excessive, just normal usage needs to be ensured ！I don't understand why virmach has so many problems when so many other VPS vendors don't? What's more, there is no after-sale service! Frankly, no one wants to see this kind of problem, and…
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Don't be stingy with your bones. Give them what they deserve@virmach！Maybe my Chinese is better than yours, it's not surprising. What is the point of caring about the details? What does that mean?
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Here's a big bone for you
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I don't think it has anything to do with you, if you're going to war, I just think the enemy I'm facing might be a dog
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The worst VPS is Virmach, how did you do it?
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@VirMach Can you not make customers think you are such a junk company? How many people will be cheated? No refund. It took a long time to start up. It couldn't be connected within a few days after starting up. There was no after-sales service! In addition to licking the dog, does this post dare to tell the truth? Can forum…
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These are facts. I think there is definitely a problem with your service. * Since there are many orders, please give me a refund and I'll give the opportunity to others * If you don't want to refund, I think it doesn't matter. 40 dollars is not a big loss. On the contrary, it also needs a lesson to know some bad VPS…
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Their ticket settings are inconvenient to use. When the service is not started, they cannot be selected as the ticket object. I don't know which department accepts it, because no one replies. Usually, the customer's practice is to change another department to do it again
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@VirMach I submitted a ticket about refunds and your staff didn't have any response and just closed it. It's not the same day that you submitted, but you didn't get a response and waited a few days so i do it again。For example, take a look at my first ticket。 Now that there is a new message reminding you that you can get a…
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Don't lie, I asked for a refund and tiket while still pending for no reply, but what happened? If you can, you can refund me now. With so many orders out there, let's give it to someone who really needs it！
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https://virmach.com/ryzen-special-offer-news-updates/
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Sending tickets and not responding, sending private messages and not responding, busy overselling to make money and ignoring existing customers is what you like. Give some of the people who support you more in return because you will reduce other customers.
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I'm not telling you. It's a good reference for new friends. I can only wish you can go further with such poor service!!
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I don't care about such a business anymore. I haven't seen whether the machine is activated for many days. I guess I won't use it most of the time. I have a better choice. Let more people know their true face, I think it is more important!
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Without any tickets reply, the boss only knows how to make money
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Finally, the boss chose not to refund the money and started the machine. Even if you are an unpopular customer, the boss only has money and no sense of service! Just a little fact. Please know more about this VirMach before making a decision!
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You're right, thank you! I won't waste any more time sending tickets. I believe they will only make money and won't solve problems for customers! There's nothing to complain about. I just want more people to know the truth. If I had known this, I would never have paid! I'm not the only one who needs to be taught a lesson
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Before, their website was stuck and could not be connected. The operation was not successful when placing an order. I only made one payment。 I was surprised when they saw my reply on the forum, instead of solving the problem, they increased my renewal fee! Is this what you mean by not having time to work things out?
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I wrote about refunds
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Because I couldn't find the order number and I wasn't familiar with this forum, I couldn't follow the instructions. But I have sent ticket in their official system to inform them to boot up! Isn't this the time to solve the problem?
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I don't know if you have applied for a refund. You need to select the existing service, otherwise you can't continue. But my VPS has not been turned on, so I can only send TickTs to their other departments. This setup they have is very difficult to operate!
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Please look at the previous reply from the official. They have time to arbitrarily increase my renewal amount but have no time to help me solve the problem. I think it is very strange. Customers' normal requests are ignored, which means they are selling a lot of poor service
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If you get a chance to look at other forums, you'll see some people like me, not activated, not ticketed, not officially guided. Don't even know where to post inquiries
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Although I am a novice, I have bought several VPS, such as Spartan RN Justhost, and I think their service is very good. I never thought of such trouble before I came into contact with VIRMACH！
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First of all, I have said that I did not find any order number information in the email or website after payment. Secondly, I have asked to start the machine by ticket, but there is no reply or guidance. Third, AS a novice, I sent messages to them after finding the forum, but still failed to solve the problem! How would…
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I don't know why. I can't turn it on and don't get refund . Why added $5 to my renewal bill! @VirMach Do you need to explain？
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I've bought a service for two years. Up to now, It hasn't been turned on and is waiting and I haven't got a refund. Even they never reply to the ticket! I don't think I will renew it!!! I believe that business or trust is very important！ Let more customers know how their service is!
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@VirMach How's it going? I'm waiting for a reply. It's almost a week since I issued the ticket!
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I only paid the invoice number: 1413353, and I don't want to wait for it! https://virmach.com/ryzen-special-offer-news-updates/ I no longer want to wait. Can I cancel for a refund? Yes. Just create a ticket with the word “Refund” in the subject and it will be processed ASAP. According to your latest information terms…
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I don't want to wait. The ticket has not been processed. Your staff close ticket order directly!！ Please arrange a refund to my bank account, thank you! This is a payment receipt for Invoice 1413353 sent on 04/05/2022 Ryzen Special 1536 - PuzzledGainsboro-VM (04/05/2022 - 04/04/2024) $40.00 USD Selection Location: Tokyo,…